Venue Information

16 Crawford Circle - Portsmouth, VA 23704

Accessible Seating

We welcome persons with disabilities and provide accessible seating areas, parking, and restrooms.

For personal assistance or more detailed information regarding any special needs please contact us at 757-393-8181.

See below for information on amplification and sign language interpreters.


FM Loop amplification headsets are available for the hearing impaired for most performances at no charge. Please call 757-393-8181 at least one week in advance.


There are ATMs on-site for use by our guests.

Audio and Video Recorders

Most artists who perform at the Atlantic Union Bank Pavilion have strict rules prohibiting cameras or recording devices of any kind in the Pavilion. Please check the individual event listing for any exceptions and additional information on audio taping.

Backpack/Bag Policy

Backpacks and Bags are allowed.
Please use a bag that will fit under designated seat and no framed packs.
Please note that an artist may prohibit entry of any backpacks/bags.


The Atlantic Union Bank Pavilion offers a wide variety of both non-alcoholic and alcoholic beverages. However, if you wish to bring your own bottled water, you may do so in a factory-sealed plastic container no more than 24 oz.


Blankets are permitted at all Atlantic Union Bank Pavilion shows. Please note that all items being brought in are subject to search.

Boat Slip Rentals

For information on boat slip rentals, please contact Ocean Marine Yacht Center at 757-321-7432.

Box Office Information

The Atlantic Union Bank Pavilion box office is open Monday-Friday from 10 AM - 6 PM. On show days (including weekend shows), the box office is open from 10 AM through show time. For offseason hours, call 757-393-8181.


NO detachable lens cameras, NO video camcorders, NO audio recording


Click here for a list of campsites in the Tidewater/Hampton Roads area.


We have a wide variety of concessions available for purchase at all shows.

Employment Opportunities

There are part time and seasonal employment positions available as Ushers, Ticket Takers, Parking, Security, and Stage Hands. For information please contact or call 757-640-8900.


A team of Emergency Medical Technicians and Paramedics are on-site at every event to handle any medical needs.

Guest Services

So that we can best serve our guests' needs the Union Bank & Trust Pavilion has a Guest Services station on the East Concourse to your right as you enter the venue.

Lawn Chairs

Guests are allowed to bring their own chair as long as the seat sits 8 inches or less from the ground. See example below:

chair large

Lost and Found

Lost and Found items may be turned in or retrieved from Guest Services on event days.
To check on a lost item please contact us at 757-393-8181.

Sign Language Interpretation

Sign language interpretation can be arranged by calling 757-393-8181. A minimum of three weeks advance notice is required.


Smoking is allowed in the plazas outside of the seating areas. We ask that there be NO Smoking in the reserved seating area.


Umbrellas are expressly prohibited at Atlantic Union Bank Pavilion. All events are rain or shine. Guests are encouraged to bring ponchos or rain jackets if there is rain possible.


All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.



An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

What Not to Bring

Alcoholic beverages or illegal drugs.
Glass bottles or aluminum/steel cans.
Laser pointers.
Non factory-sealed beverage containers (including thermoses).
Pets (except for service animals).
Recorders (audio/camera/video restricted by show)

Will Call

Will Call tickets will be available for pick up 2 hours prior to the performance start time.
Picture Identification is required for pick up of any tickets/passes/credentials.